**Important information regarding a change to CPS order set up with Featureline**

With immediate effect, the notification of "52 fail CPS Centrex-Auth Code" will NO LONGER STOP the progress of the CPS set-up order.

Changes are as follows:

After 3 working days the order will automatically progress to "confirmed" without the need to confirm via email to progress the order. If you do not wish the order to progress-please notify provisioning@kcom.com with the subject header 'FEATURELINE CANCEL OWN-URGENT' listing the CLI to be cancelled-the provisioning team will cancel the order on your behalf.

08 Numbering changes

Ofcom the communications regulator has announced that as of 1 August 2009 new rules will come into effect regarding the charging of calls to 0870 numbers.

For more information on 0870 changes, and how the regulations may affect you please click here

0871 / 0872 / 0873 number changes
In line with the new Ofcom rulling, as of 1 August 2009 Phonepay Plus will regulate all 0871 / 0872 / 0873 numbers. The majority of the new regulations within the new code will apply to 0871 / 2 / 3 numbers as they do to all other Premium Rate Services.

Providers of 0871 / 2 / 3 numbers will need to contact their customers to provide notice of changes to contract and outpayment terms due to these regulatory changes.

0871 / 2 / 3 customers will also be affected by the changes and will have to provide clear pricing information with regards to call costs.

For more details with regards to the new regulations please click here